How It Works
From first contact to lasting transformation — a clear, compassionate, science-backed path forward.
1
Book a Free Consultation
Start with a no-obligation 15-minute call. We will listen to your situation, answer your questions and help you understand how we can help. You can book online, by phone, email or WhatsApp — whichever feels most comfortable.
2
Get Matched to the Right Therapist
Based on your needs, language preferences, cultural background and specific concerns, we pair you with the best consultant from our verified team. If you prefer to work directly with Dr Bhavna, you can request this.
3
Receive a Personalised Plan
Your first full session includes a thorough psychological assessment. From this, we create a bespoke therapeutic roadmap — tailored to your goals, preferred pace and chosen format (online or in-person).
4
Attend Regular Sessions
Typically weekly or fortnightly, your 50-minute sessions combine talking therapy with practical tools and exercises you can apply between sessions. Progress is reviewed regularly and your plan is adjusted as you grow.
5
Achieve Lasting Transformation
Therapy is not forever. Our goal is to equip you with the psychological tools, emotional awareness and inner resilience to thrive independently. We build a structured transition plan so you leave feeling confident and prepared.
Practical Details
What to Expect
Session Duration
Standard sessions are 50 minutes. Couples sessions are 60 minutes. The free consultation is 15 minutes.
Location Options
In-person at our Twickenham practice (TW1 2AR) or online via secure video call from anywhere in the world.
Scheduling
Monday to Sunday, 8am to 10pm. Same-day online appointments frequently available. Evening and weekend slots offered.
Languages
Sessions available in English, Hindi and Punjabi. Other languages available through our consultant network.
Confidentiality
Complete confidentiality guaranteed. GDPR compliant. BPS ethical standards. End-to-end encryption for online sessions.
Payment
Card, bank transfer, PayPal, insurance or instalment plans. See our Pricing page for full details.
Ready to Begin Your Journey?
Your first consultation is completely free. No pressure, no obligation, complete confidentiality.
